Local care support
What is local care support?
Local care support is a personalised service designed to help all health plan members deal with complex or ongoing health needs.
Our dedicated local care team works with you to help make sense of appointments, treatments, benefits, paperwork, and next steps — so you can focus on your wellbeing, not the administration.
Local care support
- Free for Allshores health plan members
- Confidential
- Voluntary
Who is local care support for?
You may benefit from our support if you are:
- Living with a chronic or ongoing health condition
- Recovering from a hospitalisation or major medical event
- Managing multiple appointments, medications, or providers
- Facing a new or complex diagnosis
- Supporting a loved one with complex health needs
- Feeling unsure about what to do next or how your benefits apply
What types of support are available?
Depending on your situation, we can help with:
- Coordinating appointments and care across local providers
- Helping you understand your health benefits, coverage, and care options
- Working alongside your medical professionals to coordinate your care
- Supporting next steps after hospitalisation or major health events
- Checking in regularly to support ongoing condition management
- Acting as a consistent point of contact when questions come up
Learn more or get started with local care support
Connect with our team
Speak with your employer about local care support
Looking for support with overseas care instead?
Frequently asked questions
Optional overseas rental car coverage is available for comprehensive motor insurance policyholders. This optional coverage, called a Collision Damage Waiver extension, protects your legal liability for damage, theft, or loss of use of the rental vehicle.
This option is often more affordable than purchasing insurance directly from the rental company. Please note that this coverage does not include third-party liability, which we recommend arranging through the rental provider. Am I covered to drive a rental car overseas
Your motor insurance policy only covers the vehicle listed on your policy, which must be registered in your name with the Transport Control Department (TCD).
If you're driving someone else's car or motorbike, you'll typically be covered under their policy, as long as:
- You have a valid Bermuda driver's licence
- You have the owner's permission to drive the vehicle
If you're renting a car overseas, you'll need a comprehensive car insurance policy with a Collision Damage Waiver extension to protect against accidental theft or damage to a rental vehicle while it's in your possession. Learn more about protecting yourself when renting a vehicle overseas.
Young drivers don't need different coverage than older drivers, but age may affect:
- Insurance deductibles (which are typically higher for younger drivers)
- Insurance premiums, which are based in part on driving history, years licensed, and any accidents or convictions in the past five years
For added protection for your young driver, you can add 24/7 roadside assistance to their Allshores motor insurance policy. Call us at 1-441-298-0888 to sign up.
Typically, you don’t need to formally add another driver to your policy, unless your policy states that only named drivers are allowed to drive your vehicle. If your policy permits it, anyone with a valid Bermuda driver’s licence may drive your vehicle or motor bike if they have your permission.